We are the UK’s largest cat welfare charity.
All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Senior Rehoming and Welfare Assistant:
- Carry out cleaning of cat pens, including litter trays, in the various sections of the centre
- Feed and care for cats requiring additional medical or behavioural treatment as required. This also includes handling
- Present a professional and friendly image to customers and visitors
- As required, assist with veterinary runs, this may include driving the Cats Protection vehicle off-site
- Support the Centre and Deputy Manager in the day to day running of the Centre and supervision of employees
- Provide support and supervision to volunteers to coach and guide them on cat care duties
- Support with the scheduling and preparation of rehoming information, viewings and adoption of cats in care
About the centre team:
Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home.
Our team is made up of a Centre Manager, Deputy Centre Manager, Volunteer Team Leader, Receptionists, Senior Rehoming and Welfare Assistants and Rehoming and Welfare Assistants.
What we’re looking for in our Senior Rehoming and Welfare Assistant:
- A full, manual driving license is essential as some driving of centre vans is required
- An excellent communicator with strong empathy and communication skills
- Excellent customer service skills and experience of dealing with members of the public
- Experience of animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet welfare needs of cats
- Resilient with the ability to cope with potentially distressing and emotional situations
- A positive attitude and good at working as part of a team
- Team leader or supervisory experience
- An understanding of health and safety and comfortable with manual handling tasks
What we can offer you:
- range of health benefits
- 25 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about on our website.
Interested? Here’s how to apply:
Application closing date: 29 December 2024
Interview date: 09 January 2025
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
- anonymised application form
- In-person interview at the centre
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
We operate a bias-free application process in our commitment to equity, diversity and inclusion. To assess your application quickly, fairly and objectively, please fully complete the qualifications and work history sections of our online application form.
Redacted CVs may be accepted by exception.
We believe being an inclusive, diverse organisation – where we welcome diversity of thought, value individuals’ experience and can reach and partner all areas of society – is crucial if we’re to help more cats. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
There’s a place for everyone at Cats Protection and we encourage applications from talented people across all communities.
Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment. You may be subject to a criminal record check if required for the role.
