We are looking for someone to provide the highest level of customer service to customers whilst ensuring the best outcomes for the dogs in Battersea’s care, working closely with the Rehoming & Welfare Assistants and Rehoming & Welfare Coordinators in both the public kennels and all other associated areas.
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
The Dogs Team
Our Dog Operations team is responsible for delivering the highest standards of animal welfare and care for every dog in their journey through Battersea, from intake, to their care and assessments and then to rehoming.
What we can offer you
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Equality, diversity and inclusion at Battersea
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we’re happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments. Please contact [email protected] or 020 3887 8341.
Closing date: 3rd March 2024
Interview date(s): 14th March 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download the recruitment pack on our website.
To apply for the role, please click here. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.