We are the UK’s largest cat welfare charity.
All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Receptionist:
- provide information and assistance to the general public, volunteers and other stakeholders over the telephone, through face to face communication, email and fax
- receive members of the public and visitors to the centre in a polite, welcoming and professional manner
- assist the Centre in building positive relationships within the local community
- provide administrative support to the cat centre on a variety of tasks
About the centre team:
- Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home
- Our team is made up of a Centre Manager, Deputy Centre Manager, Receptionists, Rehoming and Werlfare Assistants and a Volunteer Team Leader
What we’re looking for in our Receptionist:
- Previous administration or customer service experience
- A confident communicator with excellent organisational skills.
- A strong, flexible team player
- Ability to work on own initiative accuratley and under pressure
- Experience using Microsoft Office, including Outlook, Word and Excel
What we can offer you:
- range of health benefits
- 25 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about here
Interested? Here’s how to apply:
Application closing date: 15 December 2024
Interview date: 30 December 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- anonymised application form
- In-person interview at the centre
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
We operate a bias-free application process in our commitment to equity, diversity and inclusion. To assess your application quickly, fairly and objectively, please fully complete the qualifications and work history sections of our online application form.
Redacted CVs may be accepted by exception.
We believe being an inclusive, diverse organisation – where we welcome diversity of thought, value individuals’ experience and can reach and partner all areas of society – is crucial if we’re to help more cats. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
There’s a place for everyone at Cats Protection and we encourage applications from talented people across all communities.
Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment. You may be subject to a criminal record check if required for the role.
