The Vet Connection
The market leader in veterinary telehealth.
Founded in 2002, The Vet Connection is a trusted provider of bespoke 24/7 veterinary telehealth services, supporting both independent and corporate pet‑focused brands.
As a leading veterinary telehealth organisation, our mission is to make high‑quality, clinically informed expertise accessible to pet owners and the brands that serve them. We partner with organisations to extend their customer support capabilities through reliable, scalable and brand‑aligned digital veterinary solutions.
Through our virtual care services, we connect pet owners with experienced veterinary professionals, delivering timely guidance, reassurance and decision support across a wide range of pet health needs. Our solutions are designed to enhance customer experience, improve care pathways and add measurable value to partner propositions.
With over two decades of experience, we combine clinical excellence, digital innovation and operational flexibility to support the evolving needs of the global pet care industry.
Products & Services Overview
We provide a 24/7/365 on‑demand virtual triage, support and advisory service for pet owners of dogs, cats and rabbits, helping partners enhance customer support and peace of mind. Our service is delivered by RCVS‑registered veterinary nurses, veterinary surgeons and in‑house animal health experts, offering clinically informed guidance and decision support. Built on a robust virtual clinic model, our solution is fully white‑labelled and supports telephone, live chat and video consultations. In addition to real‑time triage, we offer holistic remote pet care advice, enabling partners to increase value, engagement and scalable support.
Products and services available in England, Wales, Scotland, and Northern Ireland.
For more information, please visit their website, call 02034745566 or email [email protected]
