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Rehoming and Welfare Assistant

Cats Protection

Location: Wrexham

Salary: £12,538.85 per annum plus excellent benefits

Hours: 20 hours per week

Contract Type: Permenant

Closing Date: 3rd May 2024

How to Apply: Apply via website

We are currently seeking an enthusiastic individual with a commitment to animal welfare to join us as a Rehoming and Welfare Assistant at our thriving Wrexham site. You will join us on a part time basis, working 20 hours per week on a rolling rota basis to include every other weekend. In return, as our Rehoming and Welfare Assistant you will receive a salary of up to £12,538.85 per annum plus excellent benefits.

Shift pattern runs over a 2 week cycle as below:

Week 1: Three days of 8 hour shifts, 8am-4pm

Week 2: Two days (Saturday and Sunday) of 8 hour shifts, 8am-4pm

Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.

Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home. Our success would not be possible without our dedicated team of employees and volunteers. Dealing with thousands of visitors each month, our centres are the face of Cats Protection and we pride ourselves on our employees providing the very best in animal welfare and customer service.

Responsibilities of our Rehoming and Welfare Assistant:

As a Rehoming and Welfare Assistant, you will work to meet Cats Protections’ aims and values by providing first class care for the cats in our centres. You will be responsible for cleaning the sleeping quarters, feeding cats and taking care of specific individual needs. You will respond to enquiries from the general public, advise and educate potential new owners in the care and welfare of their cats.

What we’re looking for in our Rehoming and Welfare Assistant:

  • A full, manual driving license is essential as some driving of centre vans is required
  • An excellent communicator with strong empathy
  • Excellent customer service skills and experience of dealing with members of the public
  • Experience of animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet welfare needs of cats
  • Resilient with the ability to cope with potentially distressing and emotional situations
  • A positive attitude and good at working as part of a team
  • An understanding of health and safety and comfortable with manual handling tasks
  • Experience of animal welfare and handling in a shelter environment would be desirable

What we can offer you:

  • Salary of up to £12,538.85 per annum
  • Generous annual leave entitlement
  • Contribution pension scheme
  • Life assurance scheme
  • Range of health benefits including private healthcare
  • Employee Assistance Programme and more

Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.


Closing date: 03 May 2024

In-person Interview date: 13, 18 or 19 May

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

We operate a bias-free application process in our commitment to equity, diversity and inclusion. To assess your application quickly, fairly and objectively, please fully complete the qualifications and work history sections of our online application form.

Redacted CVs may be accepted by exception.

We believe being an inclusive, diverse organisation – where we welcome diversity of thought, value individuals’ experience and can reach and partner all areas of society – is crucial if we’re to help more cats. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

There’s a place for everyone at Cats Protection and we encourage applications from talented people across all communities.

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