Greyhound Homer – Harvel Greyhound Trust
Pay: Up to £12.71 per hour
Job Description:
Greyhound Homer – Harvel Greyhound Trust
BANK STAFF
The person:
You will be passionate about animal welfare and dedicated to delivering excellent customer care, focused on matching our greyhounds to their new forever home.
Key Responsibilities:
Ø To proactively be involved in all homing activities, with a focus on ensuring greyhounds are assessed, matched and homed promptly and in line with Greyhound Trust policy and procedures
Ø To ensure all greyhounds are cared for to an exceptionally high standard, always ensuring they are provided with clean accommodation, regularly health checked and socialised in accordance with Greyhound Trust guidelines.
Ø To ensure the highest welfare standards for all greyhounds in care.
Ø To ensure continuous operational improvement and maximise all resources within the centre
Ø To engage with volunteers and members of the public in a professional manner.
Skills and experience we need from you:
Experience working in a customer service environment
Experience (paid or voluntary) in an animal welfare and/or homing environment
Excellent written and verbal communication skills
A full valid, UK manual driving licence
Desirable:
· A customer care/service or engagement qualification
· Experience of working in a challenging environment, successfully managing multiple tasks and resolving customer concerns
· Excellent numerical, computer and administrative skills
· Understanding of canine behaviour theory and current practice
· A willingness to learn and develop within the role
Due to the nature of the work of Greyhound Trust and this post, it will be necessary to exceed these hours when the workload demands. You will need to a hold a full valid UK driving licence.
Job Types: Full-time, Permanent
Benefits:
Company pension
Ability to commute/relocate:
Gravesend DA13 0UE: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Please email a copy of your CV and cover letter to the email provided
