Community Outreach Officer
Working alongside the Branch Manager and Rehoming Manager, you will help deliver and develop the Branch’s community outreach service, supporting pet owners who may be struggling to meet their animals’ needs.
You will identify and engage with pet owners, assess their circumstances and coordinate practical support. This will include administering and tracking our cat neutering voucher scheme, carrying out home visits to identify additional welfare needs, and arranging and delivering support to help people care for their pets. You will also work closely with the Rehoming Manager where owners need support with reducing the number of cats in their home or are considering relinquishing an animal.
An important part of the role will be taking our services out into the community. You will organise and attend community events, working alongside volunteers to engage with pet owners, particularly those who may be harder to reach through traditional communication channels or are not active on social media. You will be a public face of the Branch’s outreach work, building trust, starting conversations and helping people access support.
The role is varied and practical. You will regularly work away from the animal centre, including collecting and transporting cats from owners to veterinary practices for neutering appointments. You will also be responsible for maintaining accurate records of referrals, support provided and programme activity.
You will be required to drive the Branch’s automatic electric Ford Transit van as part of your duties.
The post holder will report to the Branch Manager, and in their absence to the Rehoming Manager.
Please visit the webpage for further information. Once read, please send your CV and a covering letter explaining why you’re a good fit for the role to [email protected].
