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Getting Help and Support

Getting Help and Support

Whatever challenges you’re facing, it’s important to know that help is available and that you don’t have to go through it alone.

We’ve compiled a list of helplines and organisations dedicated to providing support across a wide range of issues and topics. These resources are here to offer guidance and assistance when you need it most.

Click below to download a printable version of the list.

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Where to get help

For Abuse

Childline
Ireland’s 24-hour listening service for young people up to the age of 18. Childline is a service from the ISPCC.
Tel: 1800 666 666
Text anytime: 50101

NSPCC
Children’s charity dedicated to ending child abuse and child cruelty.
Tel – Childline for children (24-hour helpline): 0800 1111
Tel – Adults concerned about a child (24-hour helpline): 0808 800 5000 Website: www.nspcc.org.uk

Refuge
Advice on dealing with domestic violence.
Phone: 0808 2000 247 (24-hour helpline)
Website: www.refuge.org.uk

For Addiction

Alcoholics Anonymous
Phone: 0800 917 7650 (24-hour helpline)
Website: www.alcoholics-anonymous.org.uk

National Gambling Helpline
Phone: 0808 8020 133 (daily, 8am to midnight)
Website: www.begambleaware.org

Narcotics Anonymous
Phone: 0300 999 1212 (daily, 10am to midnight)
Website: www.ukna.org

SMART Recovery
Website: www.smartrecovery.org.uk

Drugs and Alcohol NI
Website: drugsandalcoholni.info

HSE Drugs and Alcohol Helpline
Provide a free confidential place where you can talk through your concerns about drugs or alcohol, get information about services and consider the options available to you to improve your situation.
Website: hse.ie/drugshivhelpline/
Tel: 1800 459 (Confidential freephone helpline from Monday to Friday between 9:30 am and 5:30 pm)
Email: [email protected]

For Alzheimer's

Alzheimer’s Society
Provides information on dementia, including factsheets and helplines.
Phone: 0333 150 3456 (Monday to Friday, 9am to 5pm and 10am to 4pm on weekends)
Website: www.alzheimers.org.uk

The Alzheimer Society of Ireland
Emotional support and information on supports and services.
Tel: 1800 341 341
Website: alzheimer.ie

For Bereavement

Blue Cross Pet Loss Support
Phone: 0800 096 6606 (available between 8.30am and 8.30pm)
Website: www.bluecross.org.uk/pet-bereavement-and-pet-loss

Child Bereavement UK
Phone: 0800 02 888 40
Website: www.childbereavementuk.org

Cruse Bereavement Care
Phone: 0808 808 1677 (Monday to Friday, 9am to 5pm)
Website: www.cruse.org.uk

FirstLight
Provides crisis intervention and free professional counselling services to bereaved parents and family members who have suddenly lost a child up to 18 years.
Website: firstlight.ie

Good Grief Trust
Search their UK map to find your nearest bereavement support organisation along with other helpful resources and advice.
Website www.thegoodgrieftrust.org

Pieta (Ireland)
Free individual counselling, therapy and support for people who have been bereaved by suicide and for people who are thinking about suicide.
Tel: 1800 247 247
Website: pieta.ie

The Loss Foundation
The Loss Foundation provides free cancer bereavement support across the UK
Phone: 0300-200-4112
Website: www.thelossfoundation.org

WAY Widowed and Young
WAY is the only national charity in the UK for people aged 50 or under when their partner died.
Website: www.widowedandyoung.org.uk

Widow.ie (Ireland)
Provides information and self-help resources for widows, widowers and bereaved life partners.
Website: widow.ie

Winston’s Wish
Winston’s Wish offers support, information and guidance to all those caring for a child of young person who has been bereaved.
Phone: 08088 020 021 (Open between 8am and 8pm, Monday to Friday)
Website: www.winstonswish.org

For Carers

Carers UK
Advice and support for anyone who provides care.
Website: www.carersuk.org
Tel: 0808 808 7777
Tel: 029 2081 1370 (Carers Wales)
Email: [email protected]

Care Alliance Ireland
Care Alliance Ireland has an online Family Carer Support Group. It offers peer-to-peer support to family carers. The group is moderated by a mix of health and social care professionals and family carers: Care Alliance – Online Family Carer Support Project
Email: [email protected]

For Eating Disorders

Beat
Phone: 0808 801 0677 (adults) or 0808 801 0711 (for under-18s)
Website: www.b-eat.co.uk

Bodywhys (Ireland)
Website: bodywhys.ie/
Tel: 1890 200 444
Email: [email protected]

For Learning Disabilities

Mencap
Charity working with people with a learning disability, their families and carers.
Phone: 0808 808 1111 (Monday to Friday, 9am to 5pm)
Website: www.mencap.org.uk

Mencap NI
Tel: 0808 808 1111
Website: northernireland.mencap.org.uk/
Email: [email protected]

Mencap Cymru
Tel: 0808 808 1111
Website: wales.mencap.org.uk/
Email: [email protected]

Inclusion Ireland
Inclusion Ireland: Advocate for the rights of people with intellectual disabilities
Website: inclusionireland.ie/
Tel: 01 8559891
Email: [email protected]

For Members of the LGBTQIA+ Community

Gender Trust
For people whose lives are affected by gender identity issues
Website: https://www.gendertrust.org.uk/

LGBT Ireland
LGBT Ireland provides non-judgmental and confidential support and information to LGBTI+ people in Ireland.
Website: lgbt.ie/our-services
National LGBT Helpline: 1800 929 539
Transgender Family Support Helpline: 01 907 3707

Rainbow Migration
Charity that promotes equality and dignity for lesbian, gay, bisexual, and transgender (LGBT) people who seek asylum in the UK, or who wish to immigrate here to be with their partner.
Website: www.rainbowmigration.org.uk/

Stonewall
A charity that campaigns on issues affecting lesbian, gay, and bisexual people.
Tel: 0800 0502 020
Website: www.stonewall.org.uk/

Stonewall Cyrmu
Tel: 0800 0119 100
Website: www.stonewallcymru.org.uk/

Stonewall Scotland
Tel: 0800 0119 100
Website: www.stonewallscotland.org.uk/

For Menopause

The Menopause Charity
Works to education everyone so that perimenopause and menopause are properly understood.
Website: www.themenopausecharity.org

Menopause support (Ireland)
Website: gov.ie/en/campaigns/menopause/

For Mental Health

Andy’s Man Club
Andy’s Man Club are a men’s suicide prevention charity, offering free-to-attend peer-to-peer support groups across the United Kingdom and online)
Website: andysmanclub.co.uk

Anxiety UK
Charity providing support if you have been diagnosed with an anxiety condition.
Phone: 03444 775 774 (Monday to Friday, 9.30am to 10pm; Saturday to Sunday, 10am to 8pm)
Website: www.anxietyuk.org.uk

Bipolar UK
A charity helping people living with manic depression or bipolar disorder.
Website: www.bipolaruk.org.uk

CALM
CALM runs a phone line and web chat that’s open 5pm to midnight everyday. Chats are free, confidential and anonymous
Phone: 0800 58 58 58 (daily, 5pm to midnight)
Website: www.thecalmzone.net

Connect Counselling (Ireland)
Connect is a free telephone counselling and support service for adults in Ireland.
Website: connectcounselling.ie/
Tel: 00800 477 477 77

Frazzled Café
Frazzled Café provide online group meetings for those who may be lonely and struggling with mild anxiety or mild low mood and may need support.
Website: www.frazzledcafe.org

Men’s Health Forum
24/7 stress support for men by text, chat and email.
Website: www.menshealthforum.org.uk

Mental Health Foundation
Provides information and support for anyone with mental health problems or learning disabilities.
Website: www.mentalhealth.org.uk

Mind
Promotes the views and needs of people with mental health problems.
Phone: 0300 123 3393 (Monday to Friday, 9am to 6pm)
Website: www.mind.org.uk

No Panic
Voluntary charity offering support for sufferers of panic attacks and obsessive-compulsive disorder (OCD). Offers a course to help overcome your phobia or OCD.
Phone: 0844 967 4848 (daily, 10am to 10pm). Calls cost 5p per minute plus your phone provider’s Access Charge
Website: www.nopanic.org.uk

OCD Action
Support for people with OCD. Includes information on treatment and online resources.
Phone: 0845 390 6232 (Monday to Friday, 9.30am to 5pm). Calls cost 5p per minute plus your phone provider’s Access Charge
Website: www.ocdaction.org.uk

OCD UK
A charity run by people with OCD, for people with OCD. Includes facts, news and treatments.
Phone: 0333 212 7890 (Monday to Friday, 9am to 5pm)
Website: www.ocduk.org

PAPYRUS
Young suicide prevention society.
Phone: HOPELINEUK 0800 068 4141 (Monday to Friday, 10am to 10pm, and 2pm to 10pm on weekends and bank holidays)
Website: www.papyrus-uk.org

Pieta (Ireland)
Free individual counselling, therapy and support for people who have been bereaved by suicide and for people who are thinking about suicide.
Tel: 1800 247 247
Website: pieta.ie

Rethink Mental Illness
Support and advice for people living with mental illness.
Phone: 0300 5000 927 (Monday to Friday, 9.30am to 4pm)
Website: www.rethink.org

Samaritans (UK and Ireland)
Confidential support for people experiencing feelings of distress or despair.
Phone: 116 123 (free 24-hour helpline)
Website: www.samaritans.org.uk

SANE
Emotional support, information and guidance for people affected by mental illness, their families and carers.
SANEline: 0300 304 7000 (daily, 4.30pm to 10.30pm)
Textcare: comfort and care via text message, sent when the person needs it most: www.sane.org.uk/textcare
Peer support forum: www.sane.org.uk/supportforum
Website: www.sane.org.uk/support

Shout
Shout is a free, confidential, 24/7 text messaging support service for anyone who needs support for their mental health.
Text Service: 85258
Website: www.giveusashout.org/

Suicide Prevention UK
Suicide Prevention UK help anyone who may be struggling with their mental health and/or thoughts of suicide.
Tel: 0800 689 5652 (24/7 helpline)

YoungMinds
Information on child and adolescent mental health. Services for parents and professionals.
Phone: Parents’ helpline 0808 802 5544 (Monday to Friday, 9.30am to 4pm)
Website: www.youngminds.org.uk

For Parenting

Family Lives
Advice on all aspects of parenting, including dealing with bullying.
Phone: 0808 800 2222 (Monday to Friday, 9am to 9pm and Saturday to Sunday, 10am to 3pm)
Website: www.familylives.org.uk

Parentline (Ireland)
Parentline is a national, confidential helpline that offers parents support, information and guidance on all aspects of being a parent and any parenting issues.
Website: parentline.ie/
Tel: 01 873 3500

For Relationships

Accord Ireland
Accord‘s couples counselling service is provided on the basis of need rather than ability to pay.
Website: accord.ie/counselling-services/

Relate
The UK’s largest provider of relationship support.
Website: www.relate.org.uk

For Victims of Crime

Crime Victim Helpline (for Ireland)
Website: https://www.crimevictimshelpline.ie/
Tel: 116 006

Internet Watch Foundation
Will investigate reports of incitement to racial hatred on websites hosted in the UK.
Website: https://www.iwf.org.uk/

Rape Crisis
To find your local services phone: 0808 802 9999 (daily, 12pm to 2.30pm and 7pm to 9.30pm)
Website: www.rapecrisis.org.uk

Rape Crisis Network Ireland
Website: www.rcni.ie/

Safe Ireland
Support women and children suffering from abuse.
Website: safeireland.ie/get-help/

Stop Hate UK
A leading national organisation working to challenge all forms of Hate Crime and discrimination, based on any aspect of an individual’s identity.
Website: www.stophateuk.org

True Vision
A national scheme supported by all police forces in England, Wales, and Northern Ireland providing information to the public about what hate crime is and the ways you can report it. You can also report hate crimes through the website using the online form.
Website: https://www.report-it.org.uk/home

Victim Support (England and Wales)
Website: https://www.victimsupport.org.uk
Tel: 08 08 16 89 111

Victim Support Scotland
Website: https://victimsupport.scot/
Tel: 0800 160 1985,

Victim Support Northern Ireland
Website: https://www.victimsupportni.com/
Tel: Visit website for details of your nearest hub