We are currently seeking an enthusiastic individual with a commitment to customer service to join us as a Receptionist at our thriving National Cat Adoption Centre in Haywards Heath.
You will join us working 35 hours per week on a rota basis (to include 1 in 4 weekends) and in return you will receive a salary of up to £21,099.29 per annum plus excellent benefits.
Hours are 8am-4pm.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home.Our success would not be possible without our dedicated team of employees and volunteers. Dealing with thousands of visitors each month, our centres are the face of Cats Protection and we pride ourselves on our employees providing the very best in animal welfare and customer service.
Responsibilities of our Receptionist:
As a Receptionist, you will provide information and assistance to the general public, volunteers and other stakeholders over the telephone, through face to face communication and via email, as well as providing administrative support to the Centre.
What we’re looking for in our Receptionist:
- Previous administration or customer service experience
- A confident communicator with excellent organisational skills.
- A strong, flexible team player
- Ability to work on own initiative accuratley and under pressure
- Experience using Microsoft Office, including Outlook, Word and Excel
What we can offer you:
- Salary of up to £21,099.29 per annum
- Generous annual leave entitlement
- Contribution pension scheme
- Life assurance scheme
- Range of health benefits including private healthcare
- Employee Assistance Programme and more
Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.
Closing date: 05 May 2024
In-person interview date: 16 May 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
We operate a bias-free application process in our commitment to equity, diversity and inclusion. To assess your application quickly, fairly and objectively, please fully complete the qualifications and work history sections of our online application form.
Redacted CVs may be accepted by exception.
We believe being an inclusive, diverse organisation – where we welcome diversity of thought, value individuals’ experience and can reach and partner all areas of society – is crucial if we’re to help more cats. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
There’s a place for everyone at Cats Protection and we encourage applications from talented people across all communities.
Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment. You may be subject to a criminal record check if required for the role.
