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Community Engagement Assistant

Cats Protection

Location: Bedfordshire

Salary: up to £25,765.72 per annum plus excellent benefits

Hours: 35 hours per week

Contract Type: fixed term contract basis until 31st December 2024

Closing Date: 8th November 2023

How to Apply: Apply via website

We have an exciting opportunity for a Community Engagement Assistant to join our team.

You will join us working 35 hours per week on a fixed term contract basis until 31st December 2024 and will be based mostly working around Luton with some home working. In return you will receive a salary of up to £25,765.72 per annum plus excellent benefits.

Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.

About our Community Engagement Team

Cats Protection runs the largest cat neutering programme in the world and is at the forefront of promoting, encouraging and assisting neutering cats. In a changing world we understand the need to adapt and improve how we tackle issues of growing populations of unwanted cats. Our aim is to build up strong and effective bonds with other agencies and groups whilst directly providing assistance with cat support including advising members of the community, trapping and transporting cats. Taking this dual approach helps us gain a real insight into what the root causes of the cat welfare issues are. Establishing these root causes in urban communities allows us to develop bespoke interventions which support the community in improving the welfare for both owned and community cats.

Responsibilities of our Community Engagement Assistant:

To support and facilitate the smooth running of the Luton neutering project by working with the general public and communities, public agencies, other charities and by providing assistance to the Community Engagement Officer specifically and other CP staff, volunteers and external customers.

You may receive a car allowance or use of a CP van to carry out the duties of the role, this will be discussed further at interview stage.

What we’re looking for in our Community Engagement Assistant:

  • Great customer service skills to engage with members of the communities using a variety of communication methods e.g. joining and creating events, door knocking, social media, in order to raise awareness and promote neutering projects and encourage local support for improved cat welfare
  • Good presentation skills delivering talks / presentations and relevant training e.g. TNR to different and mixed audiences in formal, informal settings and online
  • Someone who can help recruit and support new volunteers who will act as champions for projects in their own communities
  • Willingness to learn how to arrange and undertake trapping, neutering and transporting of feral, stray and owned cats, from and to various locations, using the company van provided and in accordance with CP Policies including cat welfare and health and safety protocols e.g. completion of risk assessments
  • Flexible and can assist in the implementation of programmes for neutering education and awareness-raising events and activities for all age groups

What we can offer you:

  • Salary of up to £25,765.72 per annum
  • Generous annual leave entitlement
  • Contribution pension scheme
  • Life assurance scheme
  • Range of health benefits including private healthcare
  • Employee Assistance Programme

…and more

Join us as our Community Engagement Assistant and know you are helping to make a real difference to cats and kittens across the UK!


For successful candidates we will be inviting you to an online written exercise on 15 November 2023.

If you are successful after the written exercise we will invite you to a face to face interview in Luton. You will be required to put together a presentation on a case to present followed by an interview (1 hour).

Face to face interview date: 28 November 2023

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

We operate a bias-free application process in our commitment to equity, diversity and inclusion. To assess your application quickly, fairly and objectively, please fully complete the qualifications and work history sections of our online application form.

Redacted CVs may be accepted by exception.

We believe being an inclusive, diverse organisation – where we welcome diversity of thought, value individuals’ experience and can reach and partner all areas of society – is crucial if we’re to help more cats. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

There’s a place for everyone at Cats Protection and we encourage applications from talented people across all communities.

Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment. You may be subject to a criminal record check if required for the role.

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